Problèmes courants du plug-in Windsurf, notamment les problèmes d’abonnement, l’annulation, les paramètres de télémétrie, la suppression de compte et le dépannage du panneau de Chat.
Je me suis abonné à Pro mais je reste bloqué sur l’offre Free
Commencez par attendre quelques minutes le temps que la mise à jour se propage. Si cela ne suffit pas, déconnectez-vous de Windsurf sur le site web, redémarrez votre IDE, puis reconnectez-vous à Windsurf. Assurez-vous également d’avoir installé la dernière version de Windsurf.
Comment annuler mon abonnement Pro/Teams ?
Vous pouvez annuler votre offre payante en accédant à votre profil en cliquant sur votre icône en haut à droite du site Windsurf.Pour annuler votre abonnement Pro, allez sur la page Facturation dans le panneau de navigation à gauche et cliquez sur « Cancel Plan ».Pour annuler votre abonnement Teams, allez sur la page Manage Team dans le panneau de navigation à gauche et cliquez sur « Cancel Plan ».
Comment désactiver la télémétrie des extraits de code ?
Vous pouvez supprimer votre compte en accédant à vos paramètres du compte, en faisant défiler la page vers le bas, puis en cliquant sur « Delete Account ».
Si vous faites partie d’une organisation, veuillez contacter votre administrateur.
Comment demander une fonctionnalité ?
Vous pouvez partager vos demandes de fonctionnalités et vos retours via nos canaux communautaires :
Reddit, Discord ou Twitter/X.Vous pouvez aussi nous contacter via notre plateforme de support.
Mon panneau Windsurf Chat devient blanc
Veuillez nous contacter si cela se produit ! Un enregistrement d’écran serait très apprécié. Ce problème se résout souvent en supprimant votre historique de Chat.
Comment télécharger les logs de diagnostic pour les envoyer à l’équipe d’assistance ?
Veuillez consulter les instructions pour les différents plug-ins ici
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